(San Diego, CA, February 22, 2010) Speak2Leads (S2L) has completed the first
phase of its new, scalable lead response management platform.
The S2L Web-based, easy-to-use lead response platform is built on best
of breed telephony, video, chat, and texting technologies, to allow
businesses to respond immediately to hot Internet leads at the peak
point of interest.
Quicker lead response times translate to more connections with
prospects, better customer service, and increased conversion rates and
revenues, explained Ronald Tamura, Speak2Leads' Chief Strategy Officer.
“Thanks to the Internet, consumer have come to expect instant responses
to their inquiries, and they want the freedom to inquire via any channel
they desire,” said Tamura. “The comprehensive line of S2L lead response
tools allows any small- to medium-sized business to meet the increasing
demands of the market, and generate more sales as a result.”
The first platform phase’s completion marks a significant milestone to
support Speak2Leads' controlling position in the Lead Response
Management (LRM) space.
“With phase one of the platform complete, we can now respond quicker to
develop new features that our clients require or demand, said G.E.
Szeto, Speak2Leads' Chief Technology Officer. “We worked hard to
dramatically shorten the development cycle for new products, and we’ve
achieved our goals.”
The lead response platform will also allow new technologies and
marketing partners to easily integrate with S2L tools.
“Not only will the new platform provide more features for our clients,
potential partners can now easily integrate our lead response tools into
their suite of products and services,” said Tamara. “It has created an
entirely new ecosystem for S2L to sell our platform, direct or through
different channel partners.”
The new lead response platform product suite includes:
S2L by Phone
S2L by Text
S2L by Chat
S2L by Facebook
S2L Click2Call
S2L Lead Valet
S2L Dashboard
S2L Call Tracking
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