With Speak2Leads your sales team is prompted to call every lead at the most opportune time with the push of a button.
Despite being one of our most loved features, if your reps are not available to respond to an S2L lead call, your results will suffer, and opportunities will be missed.
That's why we created Live Agent S2L, a service that ensures your lead response is 100% proactive, so you never miss an opportunity to connect and convert a potential customer.
With Live Agent S2L you don’t need to hire a call center and pay expensive monthly fees for agents to sit around and wait for your Speak2Leads’ calls. We offer a smarter, more affordable solution.
Speak2Leads will provide qualified sales reps, trained to call leads in your stead, according to your specific use case (we list a few below).
You will pay only 1 fee per lead we call on your behalf. For example, if you have 15 leads your team couldn't tackle in a day, you only pay one flat fee for us to call those leads.
Account set up including phone number, call transfers or shared calendar and email integration
Agent training on your qualifying script
95% of your leads called within 60 seconds or less
Up to 250 leads called up to 6 times each, apppointment setting or warm transfer to your sales team and email alerts
250 leads routed to S2L Live Agents. Incremental cost per lead is $2.70.
Additional phone numbers used to segment various lead types for Live Agents will be billed at $5 per month each.
HIPPA compliant scheduling is available for medical appointments.
Doesn't it sound a lot better than letting your hot leads go unattended, wasting so many precious opportunities to generate new customers?
You spend a lot of time and money generating web leads. Whether they come in organically via SEO, from a landing page, Facebook and Google campaigns conducted by you or your digital marketing agency, the only way you will get the maximum return on your investment (ROI) is to make the utmost effort to speak to every lead.
The average internet user visits five websites and completes three different web forms
...but 50% of these leads are never tackled...
...of those that are, 75% wait more than a full day for a response
The ideal response window is only 60-seconds long. A whopping 80+% of potential customers buy from the first company responding to their inquiry. Speed and perseverance are vital for the ideal conversion rate.
On average, Speak2Leads’ customers connect, on their first attempt, with about 50% of their fresh leads during business hours.
Most sales teams take a half-hearted approach to persistence, and who can blame them? So many tasks, so little time: when their list of leads follow-ups keeps growing because the first or 2nd or 3rd attempt doesn't connect, they usually become discouraged.
When they do follow up, their approach is often willy-nilly. There's no consideration for optimum intervals between attempts or coordinated effort with emails and voice mails to increase receptivity.
Speak2Leads automates all of this and removes all the busywork needed to keep track of follow-up leads. You no longer have to assign leads in advance to each rep: S2L does it for you. This frees up your entire team to pick up calls and truly focus on each lead opportunity.
With Live Agent S2L, everything is automated, and you will never miss an opportunity to speak to a lead. You will take comfort in the fact every lead has been given the maximum attention through a combination of phone calls, emails, and voice mail messages.
Not enough reps to answer all the S2L calls and press 2 to contact the leads (up to 6 times)
Our solution: first, we call one of your reps with the lead inquiry. Are they on it? Good. If the reps are all tied up on other calls, we'll forward the request to the expert team we can offer thanks to our professionally trained live agents.
You want to use your reps to call only fresh new leads during business hours
Our solution: if your reps connect great; if not, the reattempts and leads that come in after hours are routed to our live agents (sales reps).
Too busy to respond to S2L calls and qualify leads. You only want your calendar full of qualified appointments
Our solution: We have an expert team to screen your S2L lead calls and direct incoming calls if you need us to, so you know that your time will be well spent.
When our highly-trained Live Agent S2L team contacts your lead, you have three options. We can:
1) Qualify the lead based on your specific criteria and update you
2) Set an appointment with the lead or
3) Live-transfer the lead to you
Don’t miss a single lead with Live Agent S2L!
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